Medicaid waiver programs are complicated. Rights are confusing. Agencies don't volunteer the information you need. This is the library we wish someone had given us when we started.
The period between applying for a waiver and getting approved can take weeks to months. This guide shows you exactly how to document your care during that gap — so when the program activates, you have the evidence to back your start date, your hours, and your compensation.
Read the guideExplainers and deep-dives on the programs, processes, and rights that shape home care in America. Start with what's relevant to you.
A full breakdown of ICWP, CCSP, SOURCE, EDWP, and Structured Family Caregiving. Who qualifies, who gets paid, what the rules actually say — and the specific restrictions that catch Georgia caregivers off guard.
A side-by-side comparison of Georgia's three elderly and disabled waiver programs — who each is for and where they overlap.
The basics of care documentation that holds up when it's questioned — timestamps, specificity, and the kinds of notes that make a difference.
Overtime, training pay, timesheet disputes, and retaliation protection. The labor laws that apply to home-care aides — and the ones that don't.
The level-of-care assessment decides your compensation rate. Come prepared.
When a billing error is just an error, and when it's worth reporting.
The printable basics — the documents you'd fill out by hand when you can't yet use the app, or when you need something on paper to bring to a meeting.
Each state runs its own Medicaid waiver programs with different eligibility, different compensation rules, and different paperwork. Georgia is live. More states are coming.
Five programs, three of which can pay family caregivers in some form.
Deep state-specific content is in development. Tell us which state you need and we'll prioritize it.
KindredCare is a documentation platform built specifically for family caregivers and paid home-care aides. The core idea is simple: when caregiving disputes arise — over hours, pay, no-shows, or start dates — the only record that usually matters is the agency's. We give caregivers an independent, tamper-evident record they own.
Agency systems (including Electronic Visit Verification or EVV) are designed around compliance and billing — they serve the agency and the payer, not the worker. KindredCare is the other side of that record. It lives on your phone, it's yours, and it can't be edited by an administrator after the fact.
Think of it as insurance. Most of the time nobody needs to compare records. When they do, it matters enormously that you have one.
Your shift logs, evidence notes, and uploads are yours. Agencies don't have access to your account. We never share individual caregiver data with employers, agencies, or third parties without your explicit, revocable consent.
Data is encrypted in transit and at rest. You can export your full record at any time and delete your account at any time.
Both. When you sign up you pick a role (family caregiver or paid aide), and the app tailors what it shows you — different shift types, different rights guides, different document templates. The underlying logging is the same; the context is different.
The core tier is free. That includes shift logging, a dashboard, monthly summaries, evidence notes, PDF/CSV export, and the Georgia rights guide — enough to protect yourself in most disputes.
Premium ($9.99/month or $79/year) adds voice-to-log entry, a full evidence vault, AI document generation, a pay calculator, rate transparency data, and mileage/tax tools. Premium is designed for users already in active disputes who need the full documentation suite.
Not yet. The current product is web-based and works well on mobile browsers. Native iOS and Android apps are on the roadmap for Phase 3 — they'll add offline logging, push notifications for daily reminders, and GPS clock-in.
Yes — that's one of its primary use cases. Waiting Period Mode is built specifically for family caregivers in the Medicaid waiver application window (ICWP, CCSP, SOURCE, SFC), and the full shift logger continues after activation. Your record stays continuous from pre-activation through every shift after.
Note: KindredCare is a documentation aid, not an official EVV system. It doesn't replace the agency's billing records — it complements them with an independent record you own.
Email kindredcareapp@gmail.com with as much detail as you can — what you were doing, what happened, what you expected to happen. Screenshots help enormously. We read every message.
The library grows based on what caregivers actually need. Drop your email and the topic — we'll prioritize it and email you when the guide goes live.